Complaint

We are constantly checking and improving all of our processes, structures and procedures. However, if you are not happy about anything during your project, please let us know immediately. We will find the right solution for your concern right away.

We apply the highest quality standards to our branded products, which are subject to continuous inspection and improvement through a professional quality management system. Our suppliers are also obliged to follow the highest quality standards, which we make sure of through regular checks.

However, if, contrary to expectations, you have cause to complain about our products, please do not hesitate to contact us immediately using our complaints form. We treat every complaint as an important source of information, which enables us to improve our products and services for you.